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In Mac, the Grey screen of death is one of the major problems that might be caused by numerous issues including conflicts with peripheral devices or damaged internal application system settings. You can know how to fix Mac grey screen of death problem at your own risk by following some of the troubleshooting steps. If you are not able to resolve this problem then your system should get serviced by an authorized Apple service provider.
List of Troubleshooting steps to fix Mac Grey Screen of Death
Disconnecting and Testing External Devices: If you have any external devices connected to your Mac system, such as USB drive, external hard disk, printer, scanner, disconnect them all and shut down your system safely. To find the device that's causing these issues, try the trial and error method by re-connecting the device one at a time and start the system. If the system boot's up properly then continue reconnecting other devices until you are stuck on the grey screen and you need to be sure that you are testing devices one at a time so that you can easily locate the device which is causing your system to get stuck on the grey screen. After performing this trial and error method, if your system still shows a grey screen, then you can try by performing a 'safe boot' to see if that solves the problem.
Start system using “Safe Boot” option: Shut down the system or hold the power button until the system shuts down. Now, restart again by holding down the shift key, this makes your system run in safe mode i.e. safe boot which performs various system checks and repairs on the system, including disabling all start-up and log-in application. If the system starts up properly, immediately shut down again, and start restarting. If the system again gets stuck on the grey screen, then try the next step.
Resetting PRAM and NVRAM: In order to reset the PRAM and NRAM on your Mac, shut down the system and restart by holding 'command-option-P-R' keys and make sure that you have pressed these keys before grey screen appears. Keep holding the keys until the system restarts again and hearing the startup sound twice. Release the combination keys after hearing the second startup beep sound. If your Mac system is still stuck on the grey screen then follow the next step.
Repairing macOS using Mac Startup Disk: After trying the above-mentioned steps, a startup using a macOS disk and running disk utility program from the menu at the top of the screen. Startup the system by inserting the disk into the optical drive and keep pressing the C key until the system starts. The disk utility application can perform repair operations on the hard drive and resolve issues of the grey screen of death. In case this issue is not resolved then contact authorized Apple service provider to fix this issue.
This grey screen issue on the Mac system may also lead to data loss. In case if you have stored important data and you wish to restore, then you can make use of the Remo Mac Data recovery tool that can efficiently perform data recovery and recover Mac partition even after encountering the grey screen of death. Additionally, the tool can also recover APFS, HFS+, and even exFAT volumes without any hassle.
Mac system is a fantastic computer made by Apple but user may face Grey screen of death on Mac on certain occasion. It is one of the major problems in Mac and should not be taken lightly. It can occur due to any incompatible peripheral device or any corrupted internal system settings, obsolete or corrupted drivers in the operating system, improper permission settings of system file. When the grey screen of death is displayed all the applications and the data will become inaccessible and there is a danger that you can lose them all. There are certain ways by which you can fix Mac grey screen of death but there are some risk involved as the data can be lost from the system. Don’t get afraid as there is also a way suggested by which you can recover all the files.
Troubleshooting Mac Grey Screen of Death
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Disconnecting the External Device – The error is is often caused when you attach some incompatible devices withe Mac and the related drivers are not supported by the Mac OS X. You should disconnect the external devices like USB drive, external hard drive, printer,scanner etc. Now shut down the system and restart it again. You can try to connect the device one by one to see which device is giving you trouble. If all the devices are good then can try another method.
Restart the system in the Safe Mode – Wen you hold the shift key while starting the system it will boot in the safe mode. In the safe mode system will check various system issues and try to repair it. After the repair has been done then you can reboot the system in the normal mode.
Resetting the PRAM and NVRAM : When you want ot reset thte NVRAM and PRAM you should shut down the system and start by holding the command and option P and R properly before the grey screen appears. You will hear a beep sound that means the resetting has been start when the second beep is heard the resetting is done. Then you can boot the system normally and check the grey screen occrus or not.
Repair the Mac start up disk or reinstall the OS X – You can try to repair the start up disk by using the disk utility. Choose the correct option and then start repairing the Mac start up disk. When the repairing is done you can reboot the system to see whether you are getting grey screen or not. There is another option to reinstall the Mac OS X. This will certainly fix grey screen of death but all the data will be lost. You should use it as the last step.
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When the data is lost from you system you can use your personal back up to restore all the data. There is also an in built back up utility called Time Machine. It automatically saves the back up at regular interval and you can recover data whenever you want. If the back up is not helpful to you then you can use Mac data recovery software. It scans all the drive for deleted data and then show you the preview. In the preview window you can choose the files you want to recover. It supports recovery of all the file formats like documents, multimedia and executable files. You can also specify the drive where you want to restore these items. The software is very easy to use and can be handled by any novice user. Just download the software and use it to recover all the data after the grey screen of death is fixed on Mac.